QuickFix Pros Automates Home Services Operations with VoxScale
Multi-service home repair business transformation with automated operations, smart scheduling, and streamlined payments
The Challenge
Despite growing demand, operations were fragmented and manual, leading to missed appointments, delayed quotes, late payments, and staff burnout.
Before VoxScale:
- ✗No centralized booking system
- ✗Manual scheduling via group texts
- ✗Unclear job scope and communication
- ✗Late or missed payments
- ✗No reporting tools
- ✗No automation or dashboard visibility
The Solution
Comprehensive workflow automation system including mobile-first website, smart estimation, automated scheduling, technician dispatch app, client portal, and automated reporting.
After VoxScale:
- Centralized booking with automated workflows
- Calendar-synced scheduling with reminders
- Clear job scope with photos and urgency indicators
- 100% payment collection via Stripe
- Automated weekly reports and dashboards
- Complete operational visibility and control
Key Implementations
Rebuilt mobile-first website using Framer with location-based SEO and 'Request a Quote' forms
Developed smart estimation system using Airtable to auto-calculate pricing and send quotes
Integrated Calendly and Google Calendar for automated scheduling and technician sync
Built technician dispatch app with job sheets, maps, and photo upload functionality
Created client portal for viewing invoices, past visits, and making payments via Stripe
Automated review requests via email/SMS and tagged loyal clients for discounts
Delivered branded SOP manual for staff training and system usage
Weekly reports auto-generated using Make.com and Google Sheets
System Overview
Before: Manual Operations
Scattered tools, manual scheduling, missed appointments, and payment delays
After: Automated System
Centralized dashboard, automated workflows, real-time tracking, and instant payments
System Interface
Client Portal
Easy booking and real-time updates
Staff Dashboard
Tracking and daily task management
Automation
Automated updates and notifications
The Results
missed Appointments
4-5/week → 0
report Time
3-4 hrs/week → 10 min
quote Response
24-48 hrs → < 2 hrs
payment Collection
72% → 100%
google Reviews
6 total → +18 in 30 days
booking Conversion
28% → 57%
admin Time Reduction
80%+
Key Achievements:
- Zero missed appointments (from 4-5 per week)
- 80%+ reduction in admin time
- Sub-2-hour quote response time
- 100% payment collection rate via Stripe
- 18 new Google reviews in 30 days
- 57% booking conversion rate (from 28%)
- Complete operational automation
- Staff burnout eliminated
My techs don't ask me what they're doing anymore. I don't chase clients for payments. I see all jobs, revenue, and reviews in one dashboard. VoxScale built me a system that works while I sleep.
Services Offered
Tech Stack
Key Features
- Mobile-first website with location-based SEO
- Smart estimation system with auto-pricing
- Automated scheduling and technician sync
- Technician dispatch app with job sheets and maps
- Client portal for invoices and payments